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Performance Appraisals
S.Narayana Moorthy

MODULES

Prospecting and Mining Leases
Mining Plan Implementation
Geologist/Exploration
Mining Engineer
Maintenance
Maintenance of Equipment

The "good-fair-average-poor" rating at the appraisal time to determine the quantum of payment for the next year, is no longer valid and the hollowness unacceptable. Tools for measuring performance at every level are in place and the ratings mostly self appraisals are more of a necessity than a formality.

A new entrant is ambitious and has expectations in a new job. The management expects tangible results. When more and more disciplines are becoming inter-related, definition becomes a more complex affair and delineating sphere of responsibility and accountability assumes great importance to instill pride and self confidence of an employee.

In mining, the days where clear demarcation of job functions existed are gone. A look at the general modules would indicate that the chief executive has to have real vision in defining individual and collective roles.

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Modules:

Module A

Prospecting and Mining Leases
Land matters
Exploration
Mining Plans
Environmental Issues
Dust control
Noise control
Water regime
Afforestation
Planning and Development

Module B

Mining Plan implementation
Obtaining permissions, relaxations and exemptions
Operational issues
Review meetings
Budgets
Personnel
Equipment
Cost
Safety Organization
Audits
Equipment
Personnel
Budget
Cost
Capital assets
Rehabilitization
Performance appraisal

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Module C

Geologist

Exploration
Plans and Sections
Preparation and preservation
Quality control
Geological inventory
Study of associated rocks and minerals and stacks

Module D
Mining Engineer

Mining Lease and land holdings
Direction in mining operations as per approved mining plans
Systematic development of mineral deposits
Conservation of mineral
Protection of environment
Waste disposal

Maintenance of records of land holdings, lease areas and applications
Payment of royalty, mineral taxes and statutory payments
Protection of surface rights
Timely submission of statutory reports and adherence to statutory provisions.

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Mine development

Mining operations
Utilities and infra structure
Safety enforcement
Code of procedures and policy decisions
Establishment of enforcement internal committees
Interaction with external agencies

Module E
Maintenance of equipment

Maintenance facilities
Tools, utilities and infra structure
Maintenance budgets
Establishment of work order system
Identification procedures and establishment of records and database
Policy decisions on overhaul, issue of materials, disposal of replaced items, oils and lubricants and demarcation of responsibilities

Now this broad based list highlights the complexities and intricacies that need ironing out to ensure a smooth system and establishment of acceptable norms.

The CEO is concerned in the following areas and need to continuously monitor and improve to survive in this competitive world.
Setting up Group agenda
To maintain the image of the organization
To inculcate accountability at all levels
To establish levels and standards of performance
To keep the team performance continuously improving
To identify and improve potential
To eliminate stagnation and boredom and stimulate involvement.

Yes it is nice to touch the fringes but how to get down to brass tacks. Ultimately any amount of planning and organization amounts to nothing unless there is involvement at every level and typically in a mine what counts mostly is meeting the production targets first. These days statutory provisions clearly demarcate the duties and responsibilities of every employee and at every level. A 'miner' can no longer be individualistic. Interlinked dependencies play a major part and therefore it has become a necessity to get involved in the immediate sphere of influence.

Records need not be written as before but are automatically logged and monitored. And the access to information is almost instantaneous to the extent a security module is always added and access levels set up in a software program.

To excel and be accountable at individual level it becomes a necessity to clearly know what is expected and how this is rated and how the performance can be improved. Advancements take place continuously and therefore this is also a continuous process.

It becomes therefore a necessity to break down the activities, evaluate the levels, both at the individual and the interlinking and as more and more areas lose their threshold, teams emerge instead of appointed designations.

To cite an example, the nature of work of a surveyor and geologist is interlinked as that of a geologist and a mining engineer. Mines manager used to be a lose term to absorb all responsibilities but with the emerging technologies, issues, and requirements, the function becomes mostly that of a coordinator but a very skillful one at that. Holding the teams together, and ensuring that they understand their roles and standards and also keep a constant watch on these parameters and raise to the expectations becomes tricky and calls for a suave operator.

Now what could be the standards of performance and how to set up these calls for a detailed dissection and is beyond the scope of this article. However some indicators can be:

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HEAVY EQUIPMENT OPERATOR
Machine availability time on production
Rate of production as tones per hour, tones per shift
Cycle time and queuing
How the loader-hauler matching achieved performance?
Fuel consumption per hour/kms per litre


DRILLING AND BLASTING
Meters per hour and meters per shift
Relation between production and non production delays
Bit life
fuel consumption per hour and per meter of drilling
Percentage of secondary drilling and blasting needed
Relation with fill factor of loaders
Size of blast, vibration, lost time in moving out and moving in of equipment
Quality of floor and working faces
powder ratio and cost per tone

MAINTENANCE
Equipment availability for production
Ratio of breakdown repairs to scheduled maintenance
Frequency of running repairs
implementation of work order system
control on spares and units and whether inventory levels are to budget

BUDGETS can be broken down to
mine life time
next five years
next one month
next day
organizing the daily schedules

Budgets need not be on cost basis but can include a wide range of parameters. For example, the miner can handle the daily budget, the foreman the next week, the assistant manager the next month and the seniors can take the yearly and long range budgets. This budget can be broken down to items which in turn can be prioritized and this importance quantified.

A summary of such a broken- down itemized activity can be enlarged to include detailing and discussions. Informal and formal meetings of groups would reveal enormous possibilities, When once these are listed down, discussed ,understood and agreed upon, The operation can become a game with a set of standards to meet. When this forms the basis of rewards and is continuously monitored and displayed, the heartburns and dissatisfactions are eliminated and individual attempt to excel is set in motion which would result in desired performance levels. The rewards to match performance levels should also be in place after study in different conditions and an achievable level and quantified increments worked out.

When such a system is evolved with the clear understanding of each employee on the role to play, levels to achieve and standards to maintain, lot of time is released for doing useful work at higher levels which otherwise is lost in settling issues and attending to avoidable work. The system would also ensure that the levels of performance is fixed for all levels of hierarchy and no room is given for unproductive or wasteful work.

Such a system was evolved by the author in a large limestone mine and by the second year the team jelled and everyone was able to absorb additional responsibilities and eliminate non productive and repetitive work. Since the scope of this article is limited detailed appraisal sheets for surveyors, engineers, geologists, managers, etc could not be included. If the response to this article indicates so desires, such templates could be provided in the future at
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